Reports to:Office Manager/Supervisor

Main objectives:To assist with clerical and administrative duties and act as receptionist.

Typical functions and responsibilities:

  • Greet visitors or clients.
  • Register customers, visitors and clients and notify appropriate staff of their arrival.
  • Arrange and record details of appointments.
  • Answer general enquiries and transfer telephone call.
  • Receive and distribute correspondence, facsimile messages and deliveries.
  • Receive and resolve complaints from clients and the public.
  • Perform administrative tasks such as data entry, typing, filing, mail despatch and photocopying.

Typical qualifications and experience:Two years experience in reception work. Excellent oral diction.