Reports to: Supermarket Manager

Supervises: Sales Assistants/Display Employees

Main objectives: Plans and organises the supermarket delicatessen department. Directs employees in the delicatessen department.

Typical functions and responsibilities:

  • Organise and control the work of delicatessen department supervisors and staff.
  • May direct the engagement and training of staff. Monitor customer service.
  • Responsible for buying within an accountable budget allocation.
  • Liaise with suppliers and travellers and could be involved in negotiating purchase prices and set selling prices.
  • Maintain work efficiency by evaluating operations and revising procedures within the Department.
  • Oversee the work of the unit and suggests improvements and changes.
  • Confer with other Department Managers to formulate and standardise new or revised policies and procedures.
  • Explain and enforce safety regulations.

Typical qualifications and experience: Three to five years experience in business and staff management