Reports to: Finance/Administration Manager or Information Systems Manager

Supervises: Computer Systems Technicians, Computer Operators, Systems Administrator/Helpdesk

Main objectives: Responsible for effective running of organisation’s system, maintain all operating software at the highest level of effectiveness, assess the operational efficiency of the current and proposed software. Identify and develop such new software as is necessary for the effective operation of all systems.

Typical functions and responsibilities:

  • Setup, maintain and improve existing network software.
  • Find and fix hardware and software problems.
  • Maintain the security of an organisation’s data and information technology (IT) systems.
  • Undertake and supervise hardware installation.
  • Supervise software implementation, machine repair and maintenance.
  • Liaise with hardware and software suppliers to purchase equipment.
  • Consult with other parts of an organisation such as the financial or policy section.
  • Provide on the job training and formal training for staff.
  • Advise management on potential estimates for tenders and proposals.

Typical qualifications and experience: Three to four year university degree and/or five years experience in computer-related fields.