Reports to: General Manager/Area Manager

Supervises: Branch staff

Main objectives: Contribute to the company objectives for the branch by implementing operational directives, marketing instructions, and achieving targets. Provide a high level of customer care. Ensure effective control of assets and development of human resources to ensure continued profitability and growth of the company.

Typical functions and responsibilities:

  • Ensure that the branch meets/exceeds the agreed performance targets.
  • Recognise and act on business opportunities.
  • Use resources in the most cost effective and profitable manner.
  • Provide input for and achieve budgets.
  • Ensure business opportunities and credit control objectives are achieved.
  • Implement general and specific branch promotional programmes when required.
  • Project company image through maintaining a high standard of housekeeping.
  • Monitor performance of staff within the branch.

Typical qualifications and experience: Tertiary qualifications in a related discipline, combined with practical experience or, extensive experience in human resources management.