Reports to: General Manager/Chief Executive Officer.

Supervises: Shipping clerks, supply and distribution staff.

Main objectives: Manage all aspects of involvement in the shipping of the company’s products to international markets and customers. Plan and develop shipping strategies to ensure an efficient process.

Typical functions and responsibilities:

  • Determine the most appropriate shipping arrangements for export and associated shipping business.
  • Plan, schedule and co-ordinate vessels to meet company operational forecasts; provide the most efficient and effective shipping capability for the company by monitoring deliveries, ship loading, inventory, specifications quality, and stock rotation.
  • Communicate with Area Managers information on customer delivery schedules and cargo specifications and ensure customers are notified as required.
  • Liaise with ports, shipping brokers, agents and shipping teams.
  • Visit ports/operating areas to ensure sales arrangements, port facilities, geographic load and discharge rotations are the best possible.
  • Monitor ship loading performance along with Area Managers. Ensure all shiploading activities are carried out in the accordance with applicable safety standards and company requirements.
  • Liaise between Operations accounting and customers to ensure all shipping documentation is being prepared on a timely basis, and all payments are checked, made, and received as quickly as possible.
  • Research and report on current shipping market conditions.
  • Calculate and settle any shipping claims.

Typical qualifications and experience: Five to ten years work experience. Administrative planning and organisational skills.