Reports to: Area/Divisional Manager/Store Owner

Supervises: Departmental Manager, Buyers, Sales Assistants

Main objectives: Manages the retail outlet to maximise the sales profit and minimise shrinkage and expenses. Manages the store personnel to ensure efficient and effective presentation and sale of goods.

Typical functions and responsibilities:

  • Manage and co-ordinate the operation of the branch.
  • Assist with preparation of budgets and sales forecasts for the branch and sales forecasts for the branch.
  • Recruit, manage, lead and develop a team of highly motivated, well trained and competent staff to drive sales.
  • Establish strong, positive relationships with key clients (current and potential) and suppliers.
  • May have limited buying responsibilities at branch level or will oversee buying of goods for the branch.
  • Advise and supervise departmental managers in the operation of their departments in accordance with company objectives.
  • Review buying trends to ensure the store has sufficient supply of goods in demand.
  • May supervise customer accounts and payments.

Typical qualifications and experience: May have tertiary or industry based qualification. Must have extensive experience in the retail industry.