Reports to: General Manager, Division or Marketing Manager

Supervises: Product Manager, Regional Sales Managers, Sales Representatives and/or Accounts Managers.

Main objectives: Ensure that national sales plans are effectively implemented and that objectives and targets are achieved.

Typical functions and responsibilities:

  • Manage and direct the sales activities of all Regional Sales Managers.
  • Develop and implement plans for advertising, sales and marketing activities.
  • Identify new markets and products/service applications and develop strategies to maximise such opportunities.
  • Decide on pricing and special deals for goods and services.
  • Ensure that sales training programmes are established and effectively implemented across the sales group.
  • Ensure that appropriate and timely action is taken on customer service problems.
  • Analyse customer feedback and monitor customer satisfaction.

Typical qualifications and experience: Extensive experience in the sales function, together with a thorough knowledge of the product/service. Management experience. May have tertiary qualification.