Reports to:Sales Manager

Main objectives:To contact customers by telephone and advance the sale of company’s products or services.

Typical functions and responsibilities:

  • Select potential customers from databases or directories or other sources.
  • Use the telephone to take or make calls to customers
  • Promote and make sale of company products or services.
  • Keep records of interested customers and sales.
  • Follow up calls with a letter, further calls or arrange appointment for potential customers to be visited or contacted by a salesperson.
  • Record details of customer requirements and arrange despatch of products as requested by customer.

Typical qualifications and experience:Understanding of sales techniques and company products or services.